callrichard

Privacy Policy

Types of Collected Data
This platform processes personal data either directly or through third parties. The data processed includes, but is not limited to: trackers; usage data; first and last names; company name; email address; responses to surveys; clicks; keystrokes; motion data; mouse movements; scrolling behavior; touchscreen interactions; number of users; session statistics; phone numbers; and device information.

A complete list of collected data types is provided in the relevant sections of this privacy policy or in specific notices displayed prior to data collection.
Personal data may be provided voluntarily by the user or, in the case of usage data, collected automatically through the use of the platform.
Unless otherwise specified, all requested data is mandatory. Failure to provide such data may result in the platform being unable to provide the requested services. Where specific data is marked as optional, users may opt not to provide it without impacting the availability or functionality of the service.
Users unsure about which data is mandatory are encouraged to contact the provider.
Cookies and other tracking technologies are used solely to deliver the requested services and for the purposes outlined in this document and the Cookie Policy.

Users are responsible for ensuring that any third-party personal data they provide to the platform is lawfully obtained and shared.

Data Processing and Storage
Processing Methods

Data is processed in compliance with appropriate security standards to prevent unauthorized access, modification, disclosure, or destruction. Processing is carried out using IT systems and organizational procedures specifically tailored to the stated purposes.
In addition to the provider, authorized internal and external parties (e.g., HR, IT service providers, hosting providers) may have access to the data. An up-to-date list of these parties is available upon request.

Processing Location
Data is processed at the provider's headquarters and at any other locations where the involved parties operate.
Depending on the user's location, this may include transferring data to countries outside the user's home country. Further details are available in the section covering detailed processing information.

Retention Period
Data is retained for as long as necessary to fulfill the purposes for which it was collected. Additionally, it may be stored longer to comply with legal obligations or based on user consent.

Purposes of Processing
Personal data is processed to provide the platform, meet legal obligations, respond to requests from authorities, protect the rights and interests of the provider or users, prevent fraudulent activities, and for the following purposes: analytics, hosting, tag management, embedding external content, managing web conferences, SPAM prevention, user contact, data collection, remarketing, user management, advertising, and marketing.

Further details about specific purposes and the related data can be found in the section "Detailed Information on Data Processing."

Information on Opting Out of Interest-Based Advertising
In addition to any opt-out options provided by the services listed in this document, users can refer to the relevant section of the Cookie Policy to learn more about how to generally opt out of interest-based advertising.

Cookie Policy
This platform uses trackers. Further information can be found in the Cookie Policy.

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Additional Information for Users

Legal Basis for Processing

The provider may process personal data of users only if one of the following applies:

The users have given their consent for one or more specific purposes.
Data processing is necessary for the performance of a contract with the user and/or for pre-contractual measures.
Processing is required for compliance with a legal obligation to which the provider is subject.
Processing is related to a task carried out in the public interest or in the exercise of official authority vested in the provider.
Processing is necessary for the purposes of the legitimate interests pursued by the provider or a third party.

In any case, the provider will gladly clarify the specific legal basis for the processing, including whether the provision of personal data is a statutory or contractual requirement or a necessary requirement for entering into a contract.

Further Information on Retention Periods
Unless otherwise specified in this document, personal data is processed and stored for as long as required by the purpose it was collected for. It may also be retained longer due to legal obligations or based on the user’s consent.

Personal data collected for the performance of a contract between the provider and the user will be retained until the contract has been fully performed.
Personal data collected for the purposes of the provider’s legitimate interests will be retained as long as necessary to fulfill these purposes. Users can obtain further details about the provider's legitimate interests in the relevant sections of this document or by contacting the provider.
The provider may also retain personal data for a longer period if the user has given consent for such processing, as long as the consent is not withdrawn. Furthermore, the provider may be required to retain personal data for a longer period to comply with a legal obligation or upon order of an authority.

Once the retention period expires, personal data will be deleted. Therefore, the right to access, delete, rectify, and data portability cannot be enforced after the retention period has expired.

Users' Rights Under the General Data Protection Regulation (GDPR)
Users may exercise certain rights regarding their data processed by the provider.

Users have the right to:

Withdraw their consent at any time. Users may revoke their previously given consent for the processing of their personal data.
Object to data processing. Users have the right to object to the processing of their data if the processing is carried out on a legal basis other than consent.
Access their data. Users have the right to learn whether their data is being processed by the provider, obtain disclosure regarding certain aspects of the processing, and obtain a copy of the data.
Verify and seek rectification. Users have the right to verify the accuracy of their data and request updates or corrections.
Restrict the processing of their data. Users may request that their data be processed only for storage purposes.
Have their personal data deleted. Users may request the deletion of their data from the provider.
Receive and transfer their data. Users have the right to obtain their data in a structured, commonly used, and machine-readable format and, if technically feasible, to have it transmitted to another controller.
Lodge a complaint. Users have the right to file a complaint with their competent data protection authority.

Users also have the right to inquire about the legal basis for data transfers to another country or international organization (e.g., the United Nations) and the measures taken to protect their data.

Details About the Right to Object to Processing
If personal data is processed for public interest, in the exercise of official authority vested in the provider, or for legitimate interests pursued by the provider, users may object by providing a reason related to their particular situation.

Users may object to the processing of their personal data for direct marketing purposes at any time without providing justification. If a user objects to such processing, their personal data will no longer be used for this purpose.

How to Exercise Rights
Requests to exercise users’ rights may be directed to the provider through the contact information provided in this document. These requests can be made free of charge and will be addressed by the provider as early as possible, no later than within one month. The provider will also notify any recipients of personal data about any corrections or deletions or restrictions on processing unless this proves impossible or involves disproportionate effort. Upon request, the provider will inform the user about these recipients.

Additional Information on Data Collection and Processing
Legal Action
The provider may process users’ personal data to comply with legal obligations, respond to legal requests, or for purposes related to legal action arising from misuse of this platform or the associated services.

Further Information on Users’ Personal Data
In addition to the information outlined in this privacy policy, users may request additional details from the provider regarding specific services or the collection and processing of personal data.

System Logs and Maintenance
For operational and maintenance purposes, this platform and third-party services may collect files that record interactions (system logs) or use other personal data (e.g., IP address).

Changes to This Privacy Policy
The provider reserves the right to make changes to this privacy policy at any time by notifying users on this page and possibly through the platform and/or—where technically and legally feasible—by sending a notification via the contact information available. Users are advised to check this page regularly, noting the date of the last modification at the bottom.

Where changes affect processing activities based on user consent, the provider will obtain new consent if required.

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External Content

Mit dieser Art von Diensten können Nutzer sich Inhalte, die auf externen Plattformen gehostet werden, direkt über diese Website anzeigen lassen und mit ihnen interagieren.
Diese Art von Dienst kann möglicherweise immer noch Web-Traffic-Daten für die Seiten erheben, auf denen der Dienst installiert ist, auch wenn Nutzer ihn nicht verwenden.

Google Fonts (Google Ireland Limited)

Google Fonts ist ein von Google Ireland Limited bereitgestellter Service zur Visualisierung von Schriftarten, mit dem diese Website entsprechende Inhalte auf ihren Seiten einbinden kann.

Verarbeitete personenbezogene Daten: Nutzungsdaten; Tracker.

Verarbeitungsort: Irland – Datenschutzerklärung.

Font Awesome (Fonticons, Inc. )

Font Awesome ist ein von Fonticons, Inc. bereitgestellter Service zur Visualisierung von Schriftarten, mit dem diese Website entsprechende Inhalte auf ihren Seiten einbinden kann.

Verarbeitete personenbezogene Daten: Nutzungsdaten; Tracker.

Verarbeitungsort: Vereinigte Staaten – Datenschutzerklärung.

Analytics

Services for Monitoring and Analyzing User Behavior
The services listed in this section allow the provider to monitor and analyze web traffic as well as track user behavior.

Google Analytics (Universal Analytics) (Google Ireland Limited)
Google Analytics (Universal Analytics) is a web analytics service provided by Google Ireland Limited ("Google"). Google uses the collected data to track and examine how this platform is used, compile reports on its activities, and share these reports with other Google services.
Google may use the collected data to contextualize and personalize ads within its own advertising network. For more details on how Google uses data, refer to Google's Partner Policy.
Personal data processed: Usage data; trackers.
Processing location: Ireland – Privacy Policy – Opt Out.

Google Analytics (Universal Analytics) with IP Anonymization (Google LLC)
Google Analytics (Universal Analytics) is a web analytics service provided by Google LLC ("Google"). Google uses the collected data to track and examine how this platform is used, compile reports on its activities, and share these reports with other Google services.
Google may use the collected data to contextualize and personalize ads within its own advertising network.
This platform has activated IP anonymization, which means that users' IP addresses are shortened by Google within member states of the European Union or other countries that are party to the Agreement on the European Economic Area. Only in exceptional cases is the full IP address sent to a Google server in the U.S. and shortened there. For more details on how Google uses data, refer to Google's Partner Policy.
Personal data processed: Usage data; trackers.
Processing location: United States – Privacy Policy – Opt Out.

Google Analytics 4 (Google Ireland Limited)
Google Analytics 4 is a web analytics service provided by Google Ireland Limited ("Google"). Google uses the collected data to track and examine how this platform is used, compile reports on its activities, and share these reports with other Google services.
Google may use the collected data to contextualize and personalize ads within its own advertising network. In Google Analytics 4, IP addresses are used at the time of collection and then deleted before the data is stored in a data center or server.
Users can learn more by reviewing Google’s official documentation. For details on how Google uses data, consult the Partner Policy and Business Data page.
Personal data processed: Number of users; usage data; session statistics; trackers.
Processing location: Ireland – Privacy Policy – Opt Out.

Hosting & Backend

Hosting Services
These services are intended to host data and files that enable this platform to function and be maintained. Additionally, they may provide a pre-configured infrastructure to support specific functionalities or entire components of this platform.

Some of these services may operate through geographically distributed servers, making it difficult to determine the exact location of the stored personal data.

Google Cloud Storage (Google LLC)
Google Cloud Storage is a web hosting service provided by Google LLC.
Personal data processed: Various types of data, as described in the service’s privacy policy.
Processing location: Germany – Privacy Policy.

User Contact

Contact Form (This Platform)
By filling out the contact form with their data, users authorize this platform to use their details to respond to requests for information, quotes, or other inquiries indicated in the form’s header.
Personal data processed: Email address; last name; company name; first name.

Marketing: Unify

Unify

Address: Unify AI Business Corporation, a Delaware corporation with offices located at 360 Pine Street, Suite 500, San Francisco, CA 94104 (USA)

Tool to identify sales triggers. In this case specifically, it tracks website visitors and maps them to companies, this trigger is then used to reach out to these websites based on this signal.

Traffic Optimization and Distribution

These services allow this platform to distribute its content across servers located in various countries and optimize its performance. The personal data processed depends on the characteristics and implementation of these services, which filter communication between this platform and the user’s browser. Due to the distributed nature of these systems, it can be challenging to pinpoint the exact locations where content involving users’ personal data is transmitted.

Cloudflare (Cloudflare Inc.)
Cloudflare is a service provided by Cloudflare Inc. that optimizes and distributes traffic. By filtering all traffic through this platform—including communication between the platform and the user’s browser—Cloudflare also enables the collection of analytical data used by this platform.
Personal data processed: Trackers.
Processing location: United States – Privacy Policy.

Human Resources
Greenhouse Software, Inc. is a cloud-based software provider that assists companies in managing and optimizing their recruitment and hiring processes. The company is headquartered at 18 West 18th Street, 11th Floor, New York, NY 10011, USA.

Remarketing and Behavioral Targeting

These services enable this platform and its partners to analyze user interactions with the platform in previous sessions to target, optimize, and serve advertisements more effectively.

This activity is facilitated by tracking usage data and employing trackers to collect information, which is then shared with partners managing the remarketing and behavioral targeting activities.
Some services may offer remarketing based on lists of email addresses.

Typically, these services provide users with the option to opt out of tracking. In addition to the opt-out options provided by the services listed below, users can learn more about how to generally opt out of interest-based advertising in the relevant section, "How to Opt Out of Interest-Based Advertising," in this document.

LinkedIn Website Retargeting (LinkedIn Corporation)
LinkedIn Website Retargeting is a remarketing and behavioral targeting service provided by LinkedIn Corporation. It connects activity on this platform with the LinkedIn advertising network.
Personal data processed: Usage data; trackers.
Processing location: United States – Privacy Policy – Opt Out.

SPAM Protection

These services analyze the traffic on this platform, which may include users’ personal data, to filter out parts of the traffic, messages, and content identified as SPAM.

Google reCAPTCHA (Google Ireland Limited)
Google reCAPTCHA is a SPAM protection service provided by Google Ireland Limited.
The use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service. For more details on how Google uses data, refer to Google's Partner Policy.
Personal data processed: Responses to questions; motion sensor data; mouse movements; clicks; usage data; scroll position; keystrokes; touch events; trackers.
Processing location: Ireland – Privacy Policy.

Management of Data Collection and Online Surveys

These services allow this platform to create, manage, distribute, and analyze online forms and surveys, enabling the collection, storage, and reuse of data provided by responding users.
The personal data collected depends on the information requested from and provided by users in the respective online forms.

These services may integrate with a variety of third-party services, allowing the provider to perform additional actions with the processed data, such as contact management, message distribution, analytics, advertising, and payment processing.

Typeform (TYPEFORM S.L)
Typeform is an online form builder and data collection platform provided by TYPEFORM S.L.
Personal data processed: Email address; last name; company name; first name.
Processing location: Spain – Privacy Policy.

Management of User Databases

These services enable the provider to create user profiles by processing data such as email addresses, names, or other information submitted by users to this platform, as well as tracking user activities through analytics tools.
Such personal data may also be matched with publicly available information about the user (e.g., social media profiles) and used to build personal profiles. These profiles can be displayed and utilized by the provider to improve this platform.
Some of these services may also allow the sending of timed messages to users, such as emails linked to specific actions on the platform.

HubSpot CRM (HubSpot, Inc.)
HubSpot CRM is a user database management service provided by HubSpot, Inc.
Personal data processed: Last name; company name; phone number; first name.
Processing location: Germany – Privacy Policy.

Management of Web Conferencing and Online Telephony

These services allow this platform to facilitate, manage, host, record, distribute, and analyze online telephony and web conferencing for communication with users.
The personal data collected depends on the information provided by users while using these services.

These services may integrate with a variety of third-party tools to enable the provider to take additional actions with the processed data, such as contact management, message distribution, analytics, advertising, and payment processing.

Livestorm (LIVESTORM SAS.)
Livestorm is a web conferencing management service provided by LIVESTORM SAS. Livestorm may use cookies to track user behavior. Users can find more information on how to opt out of Livestorm's cookie tracking on their website.
Personal data processed: Email address; last name; company name; usage data; first name.
Processing location: France – Privacy Policy.

Advertising

These services allow user data to be utilized for advertising purposes. Advertisements are displayed on this platform in the form of banners or other ads and may be customized based on user behavior. This does not necessarily mean that all personal data is used for this purpose. Further details and usage terms are provided below.

Some of these services may use trackers to identify users, enable behavioral retargeting (displaying ads tailored to user interests and behavior), or measure ad performance. For more information, refer to the privacy policies of the respective services.

Many of these services offer users the ability to opt out of tracking. Users can also learn how to generally opt out of interest-based advertising in the relevant section of this document.

LinkedIn Conversion Tracking (LinkedIn Insight Tag) (LinkedIn Corporation)

LinkedIn Conversion Tracking (LinkedIn Insight Tag) is a behavior-based analytics and targeting service that links data from LinkedIn’s advertising network with actions performed on this platform. The LinkedIn Insight Tag tracks conversions resulting from LinkedIn ads and enables targeting user groups based on their previous interactions with this platform.
Users can opt out of behavioral targeting by adjusting their device or LinkedIn account settings, or through the AdChoices opt-out page.
Personal data processed: Device information; usage data; trackers.
Processing location: United States – Privacy Policy – Opt Out.

Salesforce (Salesforce.com, inc.)

Salesforce is an advertising service provided by Salesforce.com, inc.
Personal data processed: Usage data; trackers.
Processing location: United States – Privacy Policy – Opt Out.